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Contact & Support

We're Here to Help

Have questions about ranking your community, outbidding, or sponsorship opportunities? Connect with our team directly.

Email Support

For general support, link modifications, or billing inquiries.

support@whatsgrup.com →

Telegram Support

Fastest response for active bidders, promotional partnerships, and group admins.

@WhatsGrupSupport

Quick Help & Frequently Asked Questions

How does ranking work?

Positions are determined by cumulative spend. The listing with the highest spend secures rank #1.

Can I claim links created as a guest?

Yes! Log in and click "Claim Links" in the footer to automatically transfer guest links to your account.

Are payments refundable?

Bids are immediately allocated towards real-time board placement and server indexing and are non-refundable.

Need editorial review?

Read our community guidelines on the Rules & Policy page.